Whether booking online or by phone, you will be required to give credit or debit card authorization for charging your account on behalf of our owners if any of the following circumstances should apply:
Owners are requested to contact us within 7 days of your departure if breakages have occurred. Clients will be advised of this as soon as possible, but there may be some delay in receiving the corresponding invoice or confirmation in writing from the owner.
Although we include basic cleaning between rentals, properties must be left in a good state of cleanliness. Failure to do this will involve extra cleaning costs which will be estimated by the owner and charged to you.
If linen hire charges that are payable locally are not settled by you before departure, they will be charged to you on your return.
Heating of houses depends on weather conditions and individual taste. You can request that your villa be heated, and the cost (which will depend on your consumption of gas, wood, electricity, fuel oil, etc.) will be chargeable to you within one month of your departure from the villa.
Some pools can be heated. There is a charge for heating some of the pools which is payable either on site prior to departure or charged to you on your return.
Most of our properties offer the use of a telephone. If you require one, this must be indicated on your booking form. Charges can take up to 3 months to come through to us. If you have not requested a telephone but used it during your stay, the corresponding bill will be chargeable to you.